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FAQs

Q.Where do you deliver? 

We deliver in Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Peshawar, Multan, Hyderabad.  But delivery charges & Minimum order limit varies for all these. 

Q. Is Same Day Delivery possible?

We provide same day delivery in Lahore, Karachi, Islamabad & Rawalpindi on extra charges. We can make especial arrangements. Please call us for more information

Q. What is Customer Satisfaction Guaranteed?

For Customers satisfaction our delivery Staff do not leave address until Customer checked all items & Said Ok with Quality & Number of items. However, if still any complain we follow our return policy, Our Customers are our Family.

Q. What is Return Policy? 

Our customers are our family, Customer can Complain can be submitted in 24 hours of delivery for Non perishable items for Food items 3 hours, We will work with you and we will replace the items with return of previous items from you if there was a genuine compromise in the quality of the product.

Q. Can I change or cancel an order that I have just placed??

You can Change or cancel the order within 24 hours. Please email us at Sales@drbakepakistan.com

Q. What is your Privacy Policy for the customers?

We take extreme care in preserving the information of our customers. Our servers & services are managed by Shopify.com which is the world leader in e-commerce solutions. Your information will never be released any third party. All credit card transactions are completed by our internal systems. 

Q. What type of Cards Can be used for Placing order?
Customers can order from their own Credit or Debit Card But customers cannot order with someone else card, using someone else Card even of family member is not acceptable for Drbake.pk
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Welcome To Family Reward Program

Welcome to Dr. Bake Reward Program. Dr. Bake is committed to providing great customer care to all of our customers. Each purchase gives you store money to spend and huge discounts. Please call or Whatsapp for more details. Base Member 100 Rs = 1 Point Silver Member 100 Rs = 2 Points Gold Member 100 Rs = 2 Points + Free same day Shipping in Lahore/Karachi/Islamabad

Earning and redeeming Reward Points

$ 1
Earns you
1
$ 1
Redeems to
50

Ways you can earn

  • Product Purchase

Learn more about our program

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